Returns & Repairs

All customs, sales & discounted items are final sales.

Any other items may be returned within 7 business days in unused condition. The buyer is responsible for shipping costs on returned items. 

SilverBelle Leather Co./SBL Custom Bags is not responsible for returned packages or packages that are lost in transit.

Guarantee 1 year from date of purchase (outside of normal wear & tear) includes: loose rivets, broken hardware, seam structure defects or any defects related to the structure of the bag. Zipper teeth, hardware & function are not guaranteed but their installation is!

Leather marks, creasing, color transfer/fading, stretching is considered normal with use & not guaranteed. Fabric fading, wear & stains are also considered normal use but fraying away from seams or zippers is not. 

All items are handcrafted by me, & I will personally inspect & determine whether the problems/defects are structural or normal wear so we can discuss repairs. If repair is not possible, I am happy to provide a pro-rated return based on actual time in use vs the one year guarantee. 

Please contact me directly at for any questions about guarantees & returns.